800-222-7600
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Selection:
CleanCare Selections™ provides product and service ‘platforms’ from which a customer can choose the products and services they need to achieve their quality and budget goals. We offer hundreds of products, representing a broad range of brand names and proprietary products in the linen industry, assuring you of the broadest selection in the industry.
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Monitoring:
The CleanCare Monitor™ Program provides periodic reporting and scheduling information to help with inventory control. You decide the format and frequency of reports to help you manage your inventory, track shipments and plan for future needs. Our computerized tracking systems allow us to track your linen usage down to the single item. And to help your staff get the most out of our system, the CleanCare training team meets with your staff to establish linen usage training programs and tracking systems.
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Accountability:
When you partner with CleanCare, you can be assured that your linens will arrive clean and sanitized. Every process we follow – from laundering, handling and washing – complies with all Universal Precautions and with JCAHO, OSHA and AORN standards. Clean linen is transferred in poly-lined carts and soiled linen is returned in barrier bags. The CleanCare Accountability Assurance™ Program monitors “10 quality factors” to ensure that customers get “10-Point Quality” on a consistent basis.
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Responsiveness:
The CleanCare Rapid Response™ Program provides 24/7 emergency support for customers. As part of our partnership with you, we promise complete deliveries on a pre-arranged schedule. We provide round-the-clock emergency service on nights, weekends and holidays and our phones are answered by live customer service personnel 10 hours a day. No voice mail. No phone menu. Just responsiveness. Further, our drivers carry cell phones with them for faster and more seamless communication with our service department. Our phone answers 24 hours a day, seven days a week.
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Technology:
At CleanCare, we know that inventory control has an essential role in reducing waste and cost. But you can’t manage what you can’t measure. Our Linen Inventory Control (LINC) System™ helps customers monitor the amount of linen they use and track the cost by station each month, week and day to substantially reduce waste. In fact, major health care institutions monitoring their usage with LINC have achieved impressive results, reducing linen costs by up to 22%. With LINC, the valuable time that you and your department used to spend on tracking and ordering linens can now be devoted to more critical tasks such as focusing on patient care and new admissions.
